Frequently Asked Questions
At your service. We hope these questions and answers can help you with your thoughts and doubts about Wordeys. If they don't, please Contact us.
How are you different than other online language learning tools?
We don’t focus on perfection and we focus on you. Just get going with the words you need most in your life and forget challenging grammar rules for now. When you can use the language much quicker, the results will be motivating and you’ll reach your language goals in a fraction of the time than with traditional language learning techniques.
Do I have to make all the lists myself?
We are big supporters of self-directed learning; meaning that you choose what to learn by just following your interests. This creates an intrinsic motivation which we are aiming to facilitate and preserve as effective as possible. We have now introduced public lists, which means you view other peoples lists too. We will soon be introducing a page where you can find those lists.
Where do the translations suggestions come from?
All translations are currently served by Google Translate, known as one of the best online translation services out there.
What if I have no words left?
By upgrading to the premium plan ($19.99/year or $1.99/month), you’ll get 1,000 words. Upgrading can be done by pressing the Upgrade button in the navigation bar or here.
I have more questions, how do I reach you?
Please drop an email at firstname.lastname@example.org and we are more than happy to chat with you!
Where do you plan to go with Wordeys?
We aim to stay as transparent as possible and are currently working on a public roadmap so you know where we’re headed. Please stay tuned for more info!
I am from the press and want to write about Wordeys. How do I get in touch?
Great, we love press coverage! Please send us a quick email at email@example.com and we’ll be more than happy to answer all your questions.
Can I try Wordeys before paying?
Yes! When you sign up, you automatically use the free plan which you can use for an unlimited time. You can then upgrade when you're ready to.
How can I pay?
We use Stripe as our payment processor. This means you can pay securely with your credit card. Provide your credit card details in the payment form and you will be billed monthly or annually through their secured service.
I don't have a credit card. How do I upgrade without one?
Please send us an email at firstname.lastname@example.org explaining how you would like to pay and we'll try to work something out together.
How can I cancel?
You can cancel your subscription by clicking on the ‘Change plan’ button in your profile page and then on the ‘Downgrade to free’ button in pricing page.
There’s a problem with my payment.
Please contact us as email@example.com so we can help you figure out what’s wrong!